Frequently Asked Questions
Is there really no monthly fee?
That’s correct! Once you purchase our supercharged Firestick, there are no monthly charges. You’ll have access to all the channels and streaming services included, with no hidden fees.
How long does shipping take, and will it arrive by Christmas?
We offer free shipping within 3-5 business days, though around the holidays, it might take up to a week or more. Order early to ensure it arrives on time!
What if I’m not tech-savvy? Is it hard to set up?
Not at all! We make it easy for all ages to set up and start streaming. Plus, we’ll do a full walkthrough showing you how to fund everything, and you’ll always be able to reach us if you need further assistance.
What happens if I have issues with WiFi or streaming?
Our customer service includes lifetime support, so if you ever have issues, including WiFi troubleshooting, just give us a call. We’ll walk you through any steps you need.
What kinds of channels and shows can I access?
You’ll get all the top sports networks, news, weather, and thousands of live channels, along with popular TV shows and movies. There’s something for everyone, and you’ll never miss a favorite show!
Will the Firestick need to be updated in the future?
Our Firesticks come with automatic updates for the life of the device. That means your device stays current without you needing to do a thing, but we’re always a phone call away if you need any additional help at no charge!
What’s the benefit over regular cable or satellite?
With our Firestick, there’s no monthly payment and you get even more content than most cable or satellite packages. It’s also fully portable, so you can take it wherever you go!
Do you have reviews or customer feedback I can check?
We have thousands of referrals and reviews available on our Facebook. Our customers love sharing their experiences, so feel free to take a look!
How do I get help if I run into a problem later on?
Just call or text our support lines at (256)597-6256, (423)381-8423, message on Facebook, or message here directly on the website! Our services include support for the lifetime of the device, so whether it’s next week or next year, we’re here for any questions or issues you might have.